Products ready in stock are generally shipped within 48 hours from the order. Orders received by Dedaindustrie S.r.l. shall be completed within the period as specified by Dedaindustrie S.r.l. on the website and/or in the confirmation of your order. Some products have slower shipments, please check the shipment information on the product page you are looking for. As soon as we ship your order your will receive a confirmation email with the information of shipped products and tracking number. If you have create an account on the website you will be able to follow the progress of your order and see also previous orders in your account. Import duties, or any other import and brokerage fee, are always at your cost.
DO I RECEIVE FREE SHIPPING ON MY ORDER?
On all orders above 150 Euro we offer free shipping in Europe! We always make sure your item is quickly shipped and delivered to you through the best couriers. Free shipping is applied within Europe and with the standard shipping service. If you wish to have Express shipping, please contact us directly.
WHEN DO YOU DELIVER MY ORDER?
Most of products are generally in stock, this means we arrange the shipment within 48 hours from the order. Some products have slower shipments, this will be communicated clearly along with the product information. Shipment will be completed as soon as we will provide the order to the couriers. The delivery time depends on the Country, generally the shipment takes 2 to 5 days depending on the location.
CAN I CHANGE MY DELIVERY ADDRESS?
After shipping your order your will receive a confirmation email of your order including a tracking number and a link to the courier's website. By clicking on the link you'll be able to follow the shipment and modify the delivery address and date.